For personalisable products, add your custom text in the personalisation box above the "add to cart" button. Please ensure this is correct and exactly how you'd like it to appear on the product.

You can add up to 25 characters (including spaces) and up to 2 lines of text.

To include a heart icon (max. 1) use an emoji heart, or *.

Unfortunately we can not emboss accented characters (à, ë, õ etc). Special characters and punctuation can inlude any of the following:

£ & . , : ; ' - ? ! ( )

Please note: personalised items are non-returnable.

We aim to dispatch stationery items within 1-2 working days. Please note personalised items may take longer in busy periods over November - February.

Please contact hello@aimstudio.co if you require your order urgently, however, please be aware this is not guaranteed.

We can gift wrap your order and for some products, offer a premium gift box. Simply select this on the options when ordering to upgrade to our gift wrap service.

To add an optional gift message, please add this to the order notes at the checkout. Perfect if you're sending a gift directly to the recipient - and dont forget to include who it's from.

Packging notes are shipped inside the package do not state payment information or amount.

All domestic orders are shipped with Royal Mail unless otherwise stated. As standard, your order will be shipped with Royal Mail 1st Class, which is an untracked service. For tracked shipping, please select the upgrades available at the checkout.

Royal Mail 1st Class - £2.95 (Free on orders £10+)

Royal Mail 48 - £3.95 (Estimated 2 business day delivery)

Royal Mail 24 - £6.95 (Estimated next business day)

We aim to dispatch orders in 1-2 working days, however, please note this may take longer over busier periods and for personalised items.