Shipping policy

Christmas delivery dates 2026 🎄

To receive your order before Christmas within the UK, please place it by:

• Non-Personalised items:
  2nd Class (untracked): 10am on Wednesday 16th December
  Royal Mail Tracked 48: 10am on Thursday 17th December
  Royal Mail Tracked 24: 10am on Friday 18th December
  
  
• Personalised items:
  2nd Class (untracked): 10am on Tuesday 15th December
  Royal Mail Tracked 48: 10am on Wednesday 16th December
  Royal Mail Tracked 24: 10am on Thursday 17th December
  
  
• International orders: Please order as soon as possible for international delivery before Christmas. We advise placing your order before 2nd December to avoid disappointment.
  

UK

All domestic orders are shipped with Royal Mail unless otherwise stated. As standard, your order will be shipped with Royal Mail 2nd Class, which is an untracked service. For tracked shipping, please select the upgrades available at the checkout.

Royal Mail 2nd Class - £2.95 (untracked, 2 -4 business days)

Royal Mail Tracked 48 - £3.95 (Estimated 2 business day delivery)

Royal Mail Tracked 24 - £6.95 (Estimated next business day)

We aim to dispatch orders in 1-3 working days, however, please note this may take longer over busier periods (Oct - Feb) and for personalised items.

International

International shipping prices are calculated at the checkout. Orders outside the UK (except the USA) are sent DAP (Delivered at Place). Any import VAT, duties or handling fees charged by your country’s customs authority or courier are the customer’s responsibility and must be paid before delivery. Please check with your local customs authority for details of import costs in your country.

USA

Orders are sent DDP - meaning your tariffs are covered upfront by us, and will not be due on arrival.

GPSR

We ensure all our products comply with GPSR, CE marking (if applicable), REACH, EPR disposal laws, and other applicable EU Directives. Our EU Responsible Person for GPSR product safety compliance is EU Compliance Partner.