Shipping policy

 

UK

All domestic orders are shipped with Royal Mail unless otherwise stated. As standard, your order will be shipped with Royal Mail 2nd Class, which is an untracked service. For tracked shipping, please select the upgrades available at the checkout.

Royal Mail 2nd Class - FREE (£2.95 on orders below £15)

Royal Mail Tracked 48 - £3.95 (Estimated 2 business day delivery)

Royal Mail Tracked 24 - £6.95 (Estimated next business day)

We aim to dispatch orders in 1-3 working days, however, please note this may take longer over busier periods (Oct - Feb) and for personalised items.


International

International shipping prices are calculated at the checkout. We are, unfortunately, not responsible for any customs charges which may occur upon receiving your parcel. For more information on import costs, please visit the Royal Mail website for the latest updates which you, as the customer, may be liable to pay.

GSPR

We ensure all our products comply with GPSR, CE marking (if applicable), REACH, EPR disposal laws, and other applicable EU Directives. Our EU Responsible Person for GPSR product safety compliance is EU Compliance Partner.

Manufacturer

Name: AIM Studio Co
Address: Office 6, Town Hall, 86 Watling Street East, Towcester, NN12 6BS
Contact Email: hello@aimstudio.co
Website: www.aimstudio.co

Responsible Person EU (GPSR)

Name: eucomply oÜ
Address: Pärnu mnt. 139b – 14, 11317 Tallinn, Estonia
Contact Email: hello@eucompliancepartner.com
Website: www.eucompliancepartner.com
Phone: +33757690241

Customer Support

If you have a query regarding product safety, please contact us at hello@aimstudio.co